System Requirements

Minimum Server Specifications-Small Single Site

These minimum server specifications are valid for the following parameters:

  • Single site
  • Up to 30 trunks
  • Up to 500 calls per hour
  • Up to 50 extensions / users

Supported Operating Systems

  • Windows 11
  • Windows 10
  • Windows Server 2022
32 bit and 64 bit

Note: Go Connect is not supported on a Windows server that is also configured as a Windows domain controller.

Note: Windows 11 and Windows Server 2022 are not supported when used in conjunction with NVMe drives. For more informationsee here.

Minimum Hardware Requirements

  • Processor:As advised by Microsoft for Windows Operating Systems specified above
  • 4GB Memory
  • 20GB free hard drive space
  • Network adapter connected to a TCP/IP network (not wireless)

Virtual environments are supported e.g.VMware, Hyper-V.

Note: A small single site server installation may co-exist with other applications on a shared server. However, if the machine experiences performance issues then a dedicated server should be used.


Minimum Server Specifications-Medium Multi Site

These minimum server specifications are valid for the following parameters:

  • Up to 6 sites
  • Up to 150 trunks across combined sites
  • Up to 2000 calls per hour
  • Up to 400 extensions / users

Supported Operating Systems

  • Windows 11
  • Windows 10
  • Windows Server 2022
32 bit and 64 bit

Note: Go Connect is not supported on a Windows server that is also configured as a Windows domain controller.

Note: Windows 11 and Windows Server 2022 are not supported when used in conjunction with NVMe drives. For more information see here.

Minimum Hardware Requirements

  • Processor:As advised by Microsoft for Windows Operating Systems specified above
  • 4GB Memory
  • 20GB free hard drive space
  • Network adapter connected to a TCP/IP network (not wireless)

Virtual environments are supported e.g.VMware, Hyper-V.

Note: A dedicated server is required for medium server installations.


Minimum Server Specifications-Large Multi Site

These minimum server specifications are valid for the following parameters:

  • Up to 10 sites
  • Up to 300 trunks across combined sites
  • Up to 4000 calls per hour
  • Up to 1000 extensions / users

Supported Operating Systems

  • Windows 11
  • Windows 10
  • Windows Server 2022
64 bit only

Note: Go Connect is not supported on a Windows server that is also configured as a Windows domain controller.

Note: Windows 11 and Windows Server 2022 are not supported when used in conjunction with NVMe drives. For more information see here.

Minimum Hardware Requirements

  • Processor:As advised by Microsoft for Windows Operating Systems specified above
  • 4GB Memory
  • 20GB free hard drive space
  • Network adapter connected to a TCP/IP network (not wireless)

Virtual environments are supported e.g.VMware, Hyper-V.

Note: A dedicated server is required for medium server installations.


Go Connect PC Client

Supported Operating Systems

  • Windows 11
  • Windows 10
  • Windows Server 2022

Note: Terminal Services / Citrix are not supported with Go Connect Softphone.

Minimum Hardware Requirements

  • 1.8 GHz Pentium-class processor
  • SVGA display
  • 2GB Memory
  • 1GB free hard drive space
  • Network adapter connected to a TCP/IP network
  • Keyboard and mouse

Note: ultra-wide monitors not supported