As of April 16, 2020 SARS-CoV-2 Response
We are committed to the safety and health of all our Worldwide Employees and Customers and will endeavour to follow all guidelines of Centers for Disease Control and Prevention (CDC), Public Health England and applicable local governments. During this time all our global teams will be following Work-From-Home directives and will continue to work normal business hours. We apologize for any delay in responses and appreciate your understanding.
What is Go Connect Desktop?
Go Connect Desktop is the standard user desktop client (available on PC and Mac), providing a range of features dependent upon the license type used.
Go Connect Office
Features include desktop call control, presence, messaging, click to dial, integration with Outlook, Google Contacts and Lotus Notes but excludes integration to the other CRM and database systems supported by Go Connect CRM.
Go Connect Office Plus
Office Plus provides all the features of Office and in addition, provides enhanced call history.
Preferred device selection, availability-based actions and the Presence window's combined view also available with this license.
Go Connect CRM
CRM provides all the features of Office Plus and in addition, provides integration (caller preview, screen popping, Address Book searching) to an extended range of popular CRM and other customer facing applications.
Other databases can be supported on request. Click here to find out more about the applications we work with.