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Go Connect CRM for Panasonic Solutions leaflet

Attendant

Overview

Go Connect Attendant is a full screen client application designed to make your phone easier and more convenient to use.

Go Connect Attendant is a fully featured PC Console application incorporating many of the benefits of Go Connect, including:

  • Extension or User status
  • Messaging
  • A range of dialling options
  • Full CRM/Database integration for both directory searching, dialling and 'popping' contacts.

With Go Connect Attendant, it is possible to automatically pop a script and associated notes when a DDI number is called. This is very helpful if Go Connect is managing a multi-tenant environment or if dedicated DDI numbers have been allocated to customers.

Go Connect Attendant also supports multi-site operation enabling an operator on a single site to distribute calls to other connected sites. (Note: this requires prior set up of Go Connect multi-site)