Go Connect Server Information

Minimum Version Required:

3.1.0 >

Installation Notes:

To perform an installation you will need the IP address of the PBX.

Directory Download:

Extensions, Groups, Trunks

Advisories:

Only one extension per PBX user is supported.

Only one CTI application can be connected directly at a time to the Panasonic. To connect more than one CTI application the Panasonic Multiplexer (MUX) is required. This is licensed separately.
Go Connect Server detects "connected" handsets to prevent downloading too many devices. If unconnected devices are required they can be added manually.
Presently.
There is a problem with using CTI with UT handsets. Retrieve (unhold) doesn't work. It needs to be done manually.
For clarity KX-HDV handsets are not fully compatible unless operated in uaCSTA mode – see uaCSTA PBX type for more information.

The information presented on this page is based on testing with manufacturer handsets that are fully compatible with the PBX CTI Interface.
*KX-NT680 & NT630 are supported, but have not been lab tested.
*Flexdesking is not supported.

User Container settings - Sub Device or Mobile Phone is not supported - the Go Connect Server client will show incorrect behaviour if the mobile call is answered.

Tested handsets KX-NTxx
Go Connect Softphone.

If mobile phone twinning is enabled (User Container - Device settings) nosnapshot=1 needs to be enabled.

Connection Information

Type:

CSTA

Requirements:

CTI Activation Key is required

Firewall Requirements:

TCP: 33333 and MUX 33332

PBX Information

Architecture:

This is a software PBX and is based on the KX-NSX PBX. The PBX is supported on Hyper-V or VMware.

Driver Requirements:

Included

Firmware Requirements (for new installations):

Tested version 004.00007 UK

WAN Connectivity
Directory Support
Trunk Monitoring
Analog Phones
Agent Features
Call Tracking Support
CLI Retention Support
Type Make Call Hang up Answer Deflect Blind Transfer Supervised Transfer Hold Pick up Send DTMF Call Fwd Dialback
Panasonic NT Handset