As of April 16, 2020 SARS-CoV-2 Response
We are committed to the safety and health of all Worldwide Employees and Customers and will be following all guidelines of the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), Public Health England and applicable local governments. During this time all our global teams will be following Work-From-Home directives and will continue to work normal business hours. We apologize for any delay in responses and appreciate your understanding.
Android / iOS Feature Comparison
Go Connect Mobile |
||
| Making and receiving calls | Android | iOS |
|---|---|---|
| Dial extension numbers from mobile phone application1 | ||
| Dial extension numbers from mobile phone keypad1 | ||
| Dial external numbers from mobile phone application via telephone system1 | ||
| Dial external numbers from mobile phone keypad via telephone system1 | ||
| Call overlay - display the original caller's number for external calls received through the telephone system | ||
| Fast dial - decreases the connection time of external calls made through the telephone system1 | ||
| Can set Do Not Disturb - block incoming (twinned call) to mobile phone | ||
| Can set call forward of mobile extension3 | ||
| Can set Do Not Disturb on deskphone | ||
| Remotely set call forward of deskphone | ||
| Dial Through widget | ||
| Make and receive calls using an IP softphone installed on mobile device2 | ||
| Review and dial from Call History | ||
| Search shared address book and dial from results | ||
| Search phone contacts and dial from results | ||
| Collaboration | Android | iOS |
| Group extensions by department | ||
| User presence view | ||
| Extension presence view | ||
| Favorites list | ||
| Send chat messages to a colleagues desktop client | ||
| Review and resume previous chat conversations | ||
| Office based colleagues can check if you are engaged on your mobile phone (call routed via telephone system) | ||
| Office based colleagues can check if you are engaged on your mobile phone (direct call not via telephone system) | ||
| Can update your availability from your mobile device | ||
| Can update your absence message from your mobile device | ||
| Can see details of a colleague's current call | ||
| Provisioning and Security Features | Android | iOS |
| Central provisioning through recognition of device | ||
| User name and password authentication | ||
| SSL Encryption | ||
| Other | Android | iOS |
| Multi language | ||
| Make location information available to office based colleagues | ||
| Control telephone system deskphone from mobile device4 | ||