PhoneHelper quick reference

PhoneHelper.exe is a utility that ships with Go Connect Client for PC enabling certain features of the product to be called directly.

Available Commands

Command (parameter)	Description
Hangup	Hangup an active call
Answer	Answer a ringing call
Deflect (extension)	Deflect a call when the handset is ringing to another extension
Hold	Hold an active call
Unhold	Unhold a held call
MakeCall (destination)	Make a call
CallHistory	Show Call History window
Presence	Show Presence
Contacts	Show Address Book
Settings	Show config
Phone	Opens phone window in the client

How to Execute the Commands

1. Using via a desktop shortcut

2. Using from the Windows Command line

Target = 'C:\Program Files (x86)\CTI\PhoneHelper.exe' MakeCall(xxx)

xxx = number to dial.

Example

Create a desktop shortcut to show address book

Target = 'C:\Program Files (x86)\CTI\PhoneHelper.exe' Contacts