Softphone Configuration

Go Connect comes with a built-in SIP Softphone*.

This guide details the steps required to configure the Go Connect for Panasonic inbuilt Softphone

  • A valid Extension and Password must be configured in the PBX Configuration. See example (from Panasonic NS1000):

    Valid softphone extension and password
  • Check the 'Use softphone' box from the 'Telephony' configuration menus and select your preferred audio device from the 'Audio' configuration menu as shown below.

Valid softphone details

Audio settings

Multiple audio devices can be selected and the software will attempt to use whatever audio device is available based on the order they are listed in.

'Options' and 'Codecs' should be left on their default settings unless your system administrator tells you otherwise.

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