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Go Connect CRM for Panasonic Solutions leaflet

Mobile

Feature Comparison

Making and receiving calls Android iOS
Dial extension numbers from mobile phone application 1Check mark Check mark
Dial extension numbers from mobile phone keypad 1Check mark Cross mark
Dial external numbers from mobile phone application via telephone system 1Check mark Check mark
Dial external numbers from mobile phone keypad via telephone system 1Check mark Cross mark
Call overlay - display the original caller's number for external calls received through the telephone system 5Check mark Cross mark
Fast dial - decreases the connection time of external calls made through the telephone system1 Check mark Check mark
Can set Do Not Disturb - block incoming (twinned call) to mobile phone Check mark Check mark
Can set call forward of mobile extension Check mark3 Check mark3
Can set Do Not Disturb on deskphone Check mark Check mark
Remotely set call forward of deskphone Check mark Check mark
Dial Through widget Check mark Cross mark
Make and receive calls using an IP softphone installed on mobile device 2Check markCross mark
Review and dial from Call History Check mark Check mark
Search shared address book and dial from results Check mark Check mark
Search phone contacts and dial from results Check mark Check mark
CollaborationAndroid iOS
Group extensions by department Check mark Check mark
User presence view Check mark Check mark
Extension presence view Check mark Check mark
Favorites list Check mark Check mark
Send chat messages to a colleagues desktop client Check mark Cross mark
Review and resume previous chat conversations Check mark Cross mark
Office based colleagues can check if you are engaged on your mobile phone (call routed via telephone system) Check mark Cross mark
Office based colleagues can check if you are engaged on your mobile phone (direct call not via telephone system) Check mark Cross mark
Can update your availability from your mobile device Check mark Check mark
Can update your absence message from your mobile device Check mark Check mark
Can see details of a colleague's current call Check markCheck mark
Provisioning and Security Features Android iOS
Central provisioning through recognition of device Check mark Check mark
User name and password authentication Check mark Check mark
SSL Encryption Check mark Cross mark
Other Android iOS
Multi language Check mark Check mark
Make location information available to office based colleagues Check mark Cross mark
Control telephone system deskphone from mobile device Check mark Check mark4

Note: Many features require WiFi or 3G connectivity from mobile device
1 Requires DISA or Auto Attendant configured on the Telephone System
2 Features dependent upon IP Softphone
3 Requires system to be configured as recommended
4 "Make call" only
5 Not supported in Android version 5