Panasonic
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Integration

Other databases

Go Connect CRM allows users to integrate with the contact data from some ODBC sources.

When on a call, if the called or calling party's details are in the ODBC database then this will be detected and a button will be shown. When pressed, an external program can be run with the contact id to display.

This allows developers to extend their application to work with Go Connect CRM.

Using the Address Book, the ODBC database can also be searched and the results displayed.

Finally, the Call History window includes the contact details from the database and can also be used to dial them directly.