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Go Connect CRM for Panasonic Solutions leaflet

Enhancements

uaCSTA Devices

Go Connect includes support for a PBX type known as uaCSTA. This mode allows handsets that support uaCSTA (e.g. Panasonic HDV series and TGP600) to register directly with the Go Connect Server by-passing the need for the Go Connect Server to make a CTI (CSTA) connection to the telephone system. This means a Go Connect solution can be sold with selected Panasonic handsets irrespective of the telephone system type.

The schematic below illustrates how the solution may be applied in a typical hosted environment using the multi-tenant implementation of the Go Connect Server.

Example 1: uaCSTA installation in a typical hosted environment using the multi-tenant implementation of the Go Connect Server

uaCSTA example

Example 2: uaCSTA installation in a typical hosted environment using the standard single-tenant implementation of the Go Connect Server

Another uaCSTA example

Please note: uaCSTA handsets are not advised for use with the Attendant client.