Panasonic
FREE 30-DAY TRIAL - CLICK HERE
Banner
  Downloads

Solutions leaflet
Go Connect CRM for Panasonic Solutions leaflet

Enhancements

Multi-site and Federation Feature Comparison

  Multi-site Federation Within Site Federation Across Site
Presence Functions
Availability Allows user to view colleague's presence status Check mark Check mark Check mark
Telephone Status Allows user to check colleague's telephone status e.g. engaged in a call Check mark Check mark Check mark
Message Status Allows user to check colleague's status message i.e. out to lunch Check mark Check mark Check mark
Caller/Called Party Details Allows user to view caller's details e.g. who is calling and from where? Check mark Check mark Check mark
Do Not Disturb (DND) Allows user to view the Do Not Disturb message of the other colleague Check mark Check mark Check mark
Progressive Search Allows user to progressively search for colleagues in the presence window Check mark Check mark Check mark
Call Control Features
Transfer Allows user to transfer the call to a colleague Check mark Check mark Check mark
Consult Allows user to consult the call before transferring it to one of their colleagues Check mark Check mark Check mark
Deflect Allows user to deflect any incoming call to one of their colleagues Check mark Check mark Check mark
DND Easy to setup Do Not Disturb (visible to all of the colleagues) Check mark Check mark Check mark
Forward Forward any incoming call to the specific extension Check mark Check mark Check mark
Directory Services
Shared Address Book Allows user to search for contacts stored in Go Connect and integrated CRM database Check mark Check mark Cross mark
Messaging Features
Chat Messaging Check mark Check mark Check mark
Multiple Recipients Messaging Check mark Check mark Check mark
Multiple Chat Sessions Check mark Check mark Check mark
Other Functional Features
Multi language Check mark Check mark Check mark
Dial Inward Number Check mark Check mark Check mark