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Solutions leaflet
Go Connect CRM for Panasonic Solutions leaflet

Enhancements

Federation Support

For customers who have multiple offices with telephone systems at each site, Go Connect Federation allows multiple Go Connect servers to be inter-connected (or "federated"). These connected Go Connect Servers allows geographically separate sites to share presence and chat data (although the "shared" address book remains unique to each server).

Federation of Go Connect servers provides a very similar end user experience to Go Connect Site, but Federation is better suited to environments where a lower quality of network connectivity exists between the various sites. If the connectivity between the sites is interrupted, users on a Federated system will still have access to Go Connect functionality.

Federation diagram

The above diagram shows two separate sites, each with their own local telephone system and locally attached Go Connect Server taking part in the Federation, additional Go Connect Federation licenses required.