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Go Connect CRM for Panasonic Solutions leaflet

Enhancements

Multi-site Support

For customers who have multiple offices with telephone systems at each site, Go Connect Site allows simultaneous connection to the Go Connect Server. These connected telephone systems may be in the same country, or they might be spread around multiple countries with different time zones and language requirements. By adding DDI numbers into the telephone system, Go Connect users can directly call extensions at any of the other connected sites, even if no private network is in place to allow this functionality. Users can send messages to each other, see each others' presence status, transfer and pick up calls throughout the enterprise.

Site diagram

The above diagram shows the Go Connect Server, which is physically located at Site 1, is supporting two separate sites, and is connected to the two separate telephone systems. To enable this sharing of the Go Connect Server, additional Go Connect Site licenses required.